Refund policy

If you have changed your mind about your purchase, you have 14 days to return items for a refund. This does not affect your statutory rights for a full refund, repair or replacement if an item is proven to be faulty.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging where applicable.

Please contact us at info@beezes.co.uk for a returns form which can be sent within the package or digitally via email to the same address.

To return your product, you should mail your product to: 

Beeze's/Little B's
1-2 The Ginnel
Market Place
Devizes
SN10 1HN

Please note: we cannot refund gift vouchers or sale items.

To complete your return, we require a receipt or proof of purchase and a returns form. You will be responsible for paying for your own shipping costs for returning your item. All shipping costs are non-refundable. If you receive a refund, the cost of the original shipping will be deducted from your refund.

If you are shipping an item over £50, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item and will not be held liable for any items lost in transit.

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, please allow up to 7 working days for the refund to appear in your account.

Late or missing refunds (if applicable)
If you haven’t received a refund, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at info@beezes.co.uk.

Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, please follow the returns process above.